Conditions of Sale
1. About Cartier and these Terms of Sale
These Terms of Sale apply to any sale of Dance Gold Secrets products or services that can be ordered from our Selling Entity (as defined below), through the website Https://www.dancegoldsecrets.com and associated mobile or digital applications referred to in these Terms of Sale (collectively the “Platforms”) or by telephone via our customer center (the “Customer Relations Center”).
The selling entity that will sell you the products will depend on the delivery address to which you will have the products shipped:
For purchases with delivery to addresses in all countries we ship to in accordance with our Shipping Policy.
Please read these Terms of Sale carefully. These Terms of Sale apply to any order placed through the Platforms or the Customer Relations Center (together with the “Sales Channels”). Please note that before placing an order for products or services, you will be required to accept these Terms of Sale. Non-acceptance of these Conditions of Sale will make it impossible to order products or services through the Sales Channels. Sales concluded with third parties (authorized resellers) are not subject to these Conditions of Sale.
2. Updates of these Terms of Sale
Any changes may be made from time to time to these Terms of Sale; therefore please check them regularly to keep informed of updates. The latest version of these Conditions of Sale will always be available on the Platforms. Any new version of these Terms of Sale will take effect immediately on the date of shipment and will govern orders for products or services made from that date. Changes to the Conditions of Sale subsequent to the transmission of the order will not affect the order or the relationship with us, except as may be required by applicable law.
3. Who can make purchases
Only individuals (or non-legal entities) who, (a) have reached the age of majority required to enter into contracts (eighteen in most countries); (b) have the legal capacity to enter into contracts; and (c) use a shipping address in the country or countries we ship to (as specified by the Sales Channels), can order products through the Sales Channels. Unless otherwise specified, minors do not enjoy the right to legally stipulate a contract and are required to use their parent or legal guardian to place an order in their own name and will be required to accept these Terms of Sale.
By placing an order through the Sales Channels, you represent and warrant that you are a bona fide customer purchasing for your own personal or other person’s use and that you will not deliver, sell or distribute our products or purchase our products or services for commercial purposes.
4. Product availability and quantities
All orders placed through the sales channels are subject to availability and acceptance of the order by us. Products displayed on platforms that cannot be added to the cart are not available for sale on the Platforms. The Customer Relations Center can provide more information on these products. For information on the order process, please refer to the Order Process section below.
Quantity limits may apply to orders for certain products. We reserve the right to refuse orders over a certain number of authorized products at any time without notice.
- ADD TO CART: ONCE A PRODUCT HAS BEEN CHOSEN IT IS POSSIBLE TO PUT IT INTO THE CART. YOU MAY SUBSEQUENTLY DECIDE TO CONTINUE THE PURCHASE OF OTHER PRODUCTS AND ADD THEM TO THE CART (ACCORDING TO THE LIMITS OF AVAILABILITY AND QUANTITY). INSERTING AN OBJECT IN THE CART DOES NOT GUARANTEE ITS AVAILABILITY FOR PURCHASE, WHICH IS NOT CONFIRMED UNTIL THE ORDER AND SHIPPING IN WRITING ARE CONFIRMED.
- ORDER AS A GUEST / BY ACCOUNT: AFTER THE CHOICE, THE “ORDER” AS INVITED OR VIA THE REGISTERED ACCOUNT. IT IS ALSO POSSIBLE TO REMOVE ONE OR MORE SELECTED PRODUCTS FROM THE CART AS PART OF THE PAYMENT PROCEDURE.
- DELIVERY, REVIEW AND PAYMENT: AS PART OF THE ORDER PROCESS, IT IS POSSIBLE TO ADD AND REVIEW ORDER DETAILS AND PERSONAL INFORMATION (INCLUDING E-MAIL, SHIPPING ADDRESS, BILLING ADDRESS AND PAYMENT INFORMATION). YOU MUST CAREFULLY CHECK AND CONFIRM ALL THE DETAILS OF THE ORDER SUMMARY PAGE BEFORE SENDING IT.
- TRANSMISSION OF THE ORDER: THEN CHECK THE RELEVANT BOX AND ENTER THE ORDER.
We reserve the right, at our discretion, to refuse, cancel and discontinue orders at any time for reasonable reasons. For example, we may refuse, terminate or cancel your order if there is an ongoing dispute over the payment of a previous order or if we suspect, in our sole discretion i) fraudulent activity; or any ii) violation of these Conditions of Sale.
6. Prices, taxes and shipping costs
The prices indicated on the product pages of the Platforms or highlighted by the Customer Relations Center are inclusive of the applicable sales tax / VAT, but without shipping costs and other taxes, unless otherwise indicated.
The applicable currency will be updated based on the shipping destination once you have provided us with the delivery address and will be indicated on your sign before the order is sent. Please carefully check the current prices and currency.
Taxes on sales, use or any other taxes may vary depending on the location to which the products will be shipped.
Shipping costs, if any, are set out in the Shipping Policy below or in the Sales Channels. Shipping costs are not shown on the product pages, but will be added to the product price following the selection of delivery methods. The costs will be summarized before the request for confirmation and transmission of the order and will also be highlighted in the correspondence via e-mail following the selection of the delivery methods.
We reserve the right to change prices and shipping costs at any time without notice.
We take reasonable care to ensure that product prices and shipping costs are correct when the relevant information is entered into the system or communicated to the Customer Relations Center. However, it is always possible that, despite our reasonable efforts, some products offered on our sales channels or delivery costs may be priced incorrectly. If one of the products for which the order is sent or in the case of an error in the shipping costs, we will contact you as soon as possible to inform you of the error. If we are unable to contact you using the contact details provided during the order process, the order will be canceled by us with a written notification. In the event of incorrect acceptance and processing of the order received by us or errors on delivery costs, we can cancel the delivery of the product and refund the amounts paid.
Please note that changes made to the law in force between the date of transmission of the order and the date of sending the Order Confirmation and shipment in writing may lead to changes in the taxes associated with the order. If the resulting change results in an increase in the tax charged, we will contact you to ask you to reconfirm your order.
7. Payments
We accept the payment methods identified in the Order Process part via the Sales Channels. Based on the payment methods, we may request additional information, including specific forms of identification.
When ordering on the Platforms it is necessary to enter the payment details in the appropriate form. In the case of a telephone order, complete payment details must be communicated to the Customer Relations Center. All payment card holders are subject to validation control and authorization by the card issuer. If the card issuer denies payment authorization, you must contact the card issuer directly to resolve the issue.
Other payment methods may also be subject to validation and authorization checks by the payment system providers. You expressly authorize us to perform security checks, if we deem it necessary, to transmit or obtain information (including updated information) about you or third parties, for any reason, including, but not limited to, payment card details, for identity authentication, for payment card validation, for obtaining an initial authorization for the payment card and for authorizing individual purchase transactions.
The total purchase amount will normally be blocked on the payment card until the order is sent, when an order and shipping confirmation will be sent and the applicable purchase price will be charged to the payment card.
When using credit card / debit card / PayPal as a payment method, the entire purchase amount can be withdrawn immediately after the order is created.
When we offer [PayPal] as a payment method, the buyer’s full amount can be withdrawn immediately after the order is completed. This advance payment will not affect any right of the buyer under these Terms of Sale (including, by way of example, any right of refund). If we fail to comply with the shipping and / or delivery terms specified below, we will notify you by email and immediately refund the payment already made.
We can accept bank transfer at our sole discretion. We do not charge wire transfer fees for orders placed through the Sales Channels or Customer Relations Center, however, some financial institutions may charge a wire transfer fee. We ask for confirmation of all wire transfer orders sent by telephone through an order approval process. We may recognize a wire transfer order, however the order will not be processed until payment is received and confirmed by email. If the payment of the transfer is not credited to our bank account within seven (7) days from the transmission of the order, it will be canceled.
8. Recognition of the order
Once the choice has been made and the order has been transmitted through the Sales Channels, you will receive an Order Acknowledgment in writing (by email or otherwise, confirming the details of the order together with a reference number of the order itself). Be sure to keep the reference number for any future order related inquiries. Acknowledgment of the order does not constitute acceptance of the order. Before confirming the order we will proceed with the usual anti-fraud, security, credit and legal checks and if compliant we will proceed with the order. Following receipt of the Order Acknowledgment, it is your responsibility to review it and confirm its compliance with the order placed. If you have any questions or concerns, or if the Order Acknowledgment does not reflect the order placed, please contact the Customer Relations Center without delay.
The Conditions of sale will be provided following the acknowledgment of the order by us.
9. Shipping policy
We only accept orders for deliveries to the country or countries identified during the Order Process. Please note that we do not ship to certain addresses: military zones, restricted areas, pickup points, or mailboxes.
10. Order confirmation and shipping
Upon shipment of the order, you will receive a written confirmation of the order and shipment (via e-mail or by other means). Confirmation of the order and shipment constitutes acceptance of the order by us and indicates the existence of a binding sales contract.
11. Delivery
We will do our best to ensure delivery by the carrier within the delivery times established from the date of the Order Confirmation and shipment by us and in any case within thirty (30) days from the aforementioned date, unless the purchase concerns a product or service for which prior notice has been received indicating longer delivery times, for example in the case of customized products or services or products based on customer specifications.
12. Billing
When ordering products through the Sales Channels, you will receive an invoice that will be sent in writing (to the e-mail address indicated as a PDF attachment or in another format).
13. Repairs
For all repair requests relating to a product ordered through the Sales Channels, please contact the Customer Relations Center
14. Limitation of liability
To the fullest extent permitted by applicable law, we do not explicitly acknowledge and exclude any warranties, conditions and terms, whether explicit or provided for by the statute, customary law or otherwise, regarding the Products and Sales Channels or their content.
Nothing in these Terms of Sale limits or excludes our liability for any other liability that cannot be excluded or limited under applicable law. Without prejudice to the provisions of the preceding sentence, our aggregate liability to you, pursuant to these Terms of Sale, does not include any liability, contractual or civil (including negligence), or of any other nature, even where we have been informed of the possibility that the damages will in no case exceed one percent of the price of the product (s) of the order.
Please note that in some jurisdictions consumer protection laws may not allow for exclusions or limitations of warranties or liabilities and consequently some of the above exclusions and limitations may not apply.
15. General provisions
If any provision or part of a provision of these Terms of Sale is found to be illegal, invalid or unenforceable, such provision or part of provision will not be considered part of these Terms of Sale and the legality, validity or enforceability of the remaining part the provision referred to in these Terms of Sale is not affected, unless otherwise required by applicable law.
These Conditions of Sale (and the terms associated with them) constitute the entire agreement between you and us in relation to the order of the products or services and supersede and invalidate any agreement, draft agreement, provision, deed or contract of guarantee. previously stipulated, of any nature, between the parties, both in oral and written form, in relation to the aforementioned matter.
Under these Terms of Sale, we are not responsible for any errors or delays in the execution or fulfillment of obligations arising from causes beyond our reasonable control.
16. Contacts
For general questions or comments or regarding these Terms of Sale, please contact us via the Contact Us section.