PRIVACY POLICY
Last update: May 2018
Information about Dance Gold Secrets and this Privacy Policy
Dance Gold Secrets has its registered office at “” “Rue André-De-Garrini 3, 1217 Meyrin, Switzerland” “”. In this Privacy Notice, we will use the term Dance Gold Secrets (and “we”, “us” and “our”) to mean the parent company of Dance Gold secrets at the aforementioned registered office, our affiliates and our boutiques.
Please take a few minutes to read the following information that explains how we collect, use, disclose and transfer the personal data you provide us through our websites, mobile applications and other digital platforms (jointly the “Platforms”), when contacted by phone Dance Gold secrets assistance or interact with us through social media platforms. Furthermore, this policy explains how we collect data through the use of cookies and related technologies when you use our Platforms.
With reference to the purchase of products for sale online or by telephone through the Dance Gold Secrets Customer Service, we ask that you carefully read the relevant Conditions of Sale, which govern the terms and conditions applicable to purchases made in these ways.
Updates to this Privacy Notice
We may change this Privacy Notice from time to time. Any changes will be posted on this Platform.
Collection and use of the information you provide to us
We collect the information you provide as follows:
To access certain areas of our Platform, each user must register. During the registration process, you will be asked to provide your personal data (including your name and address, date of birth, email address and telephone number). By entering your details in the required fields, you will allow Dance Gold Secrets to provide you with the indicated services;
When you purchase products online or over the phone, we collect information such as your purchase details and relevant payment information. Additionally, your personal data is also collected in correspondence exchanges between you and Dance Gold Secrets (for example, if you submit a request to us regarding one of our products or services), when you provide your details by contacting support by phone. Dance Gold secrets. For further information, phone calls may occasionally be recorded for security, training and development purposes;
If you decide to interact with Dance Gold secrets through a social media platform or other third party services, we will collect the information you provide us through the platform in question;
Furthermore, we collect certain information about visitors to our Platform automatically, as described in the following section “Cookies and other information we collect automatically”;
We will collect information about your location to the extent that we provide the location services described in the section below “Location Services”.
We will use the information we have collected from you to:
Manage and fulfill purchase and repair orders, facilitate shipping, and provide after-sales assistance;
Manage our books and accounting records;
Manage your questions and requests;
Send communications relating to the service, including communications and administrative messages such as order confirmation;
Identify products and services that we believe may be of interest to you based on information about you, such as the history of your purchases and your previous interactions with us;
Send you commercial communications (including emails and public social media communications) relating to us and other third party partners that we believe may be of interest to you, if we are entitled to do so;
Conduct market research in order to continuously improve the services we provide to our customers;
Perform credit checks, prevent fraud and other prohibited or illegal activities as part of our efforts to maintain the security of our Platform and our services;
To understand how our Platform is used and consequently to be able to continuously improve our Platform and services and other offers.
If you have consented to a particular use of your data, we process it on the basis of your consent. You can withdraw this consent at any time (for example, to allow us to send marketing communications) by contacting us (see the section below “Contact us”). We also process your information to the extent that this is necessary for the performance of a contract with you or to the extent that it is necessary for our legitimate interests to operate, protect and improve our business.
Cookies and other information we collect automatically
As with most platforms, Dance Gold Secrets records IP addresses and uses cookies and similar technologies that allow us to recognize you and personalize your experience, as well as provide us with information about how visitors access our Platform. Below you can find out more about how we use cookies and technologies.
What is a cookie?
Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognize your computer when you browse the pages of a website or when you return to visit a website or mobile application that you have previously visited. Cookies are widely used to allow platforms to function, or to make them work more efficiently, as well as to provide information to the owners of the platform.
We use cookies to improve the online experience of our visitors (for example, by remembering your language and / or product preferences) and to better understand how our Platform is used. For example, cookies can tell us if you have visited the Platform previously or if you are a new visitor. They can also help ensure that advertisements displayed online are more relevant to your interests.
There are two broad categories of cookies:
Proprietary cookies, sent directly from dance Gold Secrets to your computer or mobile device. They are used by Dance Gold Secrets only to recognize your computer or mobile device when you log back into our Platform.
Third party cookies, which are sent by a third party service provider to our Platform and may be used by the service provider to recognize your computer or mobile device when they access other platforms. Third party cookies are usually used for examining the analytics of the platforms or for advertising purposes.
Cookies can remain on your computer or mobile device for varying periods of time. Dance Gold Secrets uses both ‘session cookies’ and ‘persistent cookies’. Session cookies appear only when the browser is open and are automatically deleted when the browser is closed. Persistent cookies survive even after the browser is closed and can be used to recognize your computer or mobile device when you open the browser again and surf the Internet.
What cookies does Dance Gold Secrets use?
The Platform only sends the following types of cookies to your computer or mobile device:
| Type of cookie | Purpose |
| Cookies necessary for essential purposes | These cookies are essential to provide you with the services available through this Platform and to use some of its functions, such as accessing secure areas. Without these cookies, it would not be possible to provide you with the services you have requested, such as transaction pages and secure login accounts. |
| Function cookies | These cookies serve a variety of purposes related to the presentation, activity and function of this Platform. However, their overall purpose is to provide visitors with a better experience and use of this Platform.
For example, some of these cookies allow visitors to specify language, product or other platform preferences. |
| Performance cookies | These cookies are used to collect information on how visitors use our Platform.
The information collected does not identify any single visitor and is aggregated. They include the number of visitors to our Platform, the platforms through which they came to our Platform and the pages they visited on our Platform. We use this information to help make our Platform function better, to gather broad demographic information and to monitor the level of activity on our Platform. |
| Advertising cookies | When you visit our Platform or click on advertisements or promotional areas on the Platform, these cookies are used to deliver advertisements that are more relevant to your interests. They are also used to limit the number of times an advertisement is displayed, as well as to help evaluate the effectiveness of the advertisement or promotion.
Usually, these cookies are placed by advertising networks with our permission. They remember that you have visited a platform and this information is shared with other organizations such as advertisers. |
| Social Cookies | These cookies allow users to share pages and content through third party social platforms and other platforms. The companies that send these cookies may also use your information to send targeted advertising on other platforms. |
For more and more detailed information on the cookies used on this Platform and on the third parties that send them, visit our cookie consent tool, where you can also check your cookie preferences.
How to check or delete cookies
We use non-essential cookies based on your consent. You have the right to withdraw this consent and refuse the use of cookies at any time and below we describe how you can exercise these rights. However, please note that if you choose not to consent to cookies you may not be able to use all the functions of our Platform.
You can set your cookie preferences by using our cookie consent tool or by changing your browser settings so that cookies from this Platform cannot be installed on your computer or mobile device. To do this, follow the instructions provided by your browser (usually found in the “Help”, “Tools” or “Edit” function).
IP addresses
We collect information about your computer or mobile device (including IP address if available), operating system, access times and browser type. We use this information to better understand how visitors use our Platform and for internal reporting purposes. We will anonymize this information and may share it with advertisers, sponsors or other partners.
Advertising information
The Platforms use third party partners, such as advertiser networks and ad exchanges, to show you advertisements on third party platforms after you have left our Platforms. We use analytics data from third party partners and other service providers to evaluate and provide us and / or third parties with information on the use of the Platforms and on the display of advertisements and our content. Advertiser networks are third party partners who display advertisements, which may be based on your visits to the Platforms, other apps and sites you have visited. The sending of third party advertisements allows us to personalize the advertisements dedicated to you based on the products and services that may interest you.
Third party tracking technologies are not controlled by us, even if associated with our Platforms or our advertisements. Statements relating to our practices do not apply to the methods of information collection used by these third parties and others or to the use of information collected by such third parties. It is necessary to consult the terms of service, the privacy policy, the permissions, notices and choices of third parties regarding their collection, storage and sharing practices. We make no warranties with respect to the policies or practices of third party advertisers or advertising networks or exchanges or other third parties.
Regarding the receipt of advertisements, you have a right of choice. You can exercise your right to opt-out in relation to the receipt of certain types of behavioral advertising by visiting the websites of third parties indicated in the section above, “How to check or delete cookies”. We are not responsible for the effectiveness of, or compliance with, any third party opt-out choices.
Location services
Some of the services we provide are able to use your location information. For these services, which are generally available on mobile devices or applications, the opportunity is provided to give one’s consent to the use of location services, which, for example, process information deriving from GPS, sensors, beacons or points of Wi-Fi access to allow you to benefit from a more personalized service. Your device will have settings that allow you to disable these services if you no longer wish to use them.
Sharing your information
We do not share your personal data with third parties or non-affiliated companies, except in the following cases:
We will disclose your personal data to third party providers for the purpose of providing online and other payment services, managing credit checks and fraud prevention, and any other services required to enable us to use your data for the purposes specified in the section entitled ” The information you provide us and how we use it “;
We will disclose your personal data to law enforcement agencies, courts, administrative and governmental authorities or other third parties, in the event that we deem it necessary to comply with a legal or regulatory obligation or to protect our rights or those of third parties;
We will disclose your personal data to any third parties who acquire us, to whom we will transfer substantially all of our assets and businesses. In the event that such assignment or transfer takes place, we will take all reasonable efforts to ensure that the buyer to whom we will transfer your personal data uses them in a manner consistent with this Privacy Notice.
International transfers
We have adopted standard contractual clauses to ensure that adequate safeguards are in place to protect your information when it is transferred to our affiliated companies and boutiques in territories outside the European Economic Area. When we share your information with a third party service provider outside the European Economic Area, we contractually oblige the third party service provider to take appropriate measures to protect your information.
Protection of your information
We want you to use our Platform with confidence and are committed to protecting the personal data we collect. We limit access to your personal data to employees who reasonably need to access it in order to provide you with products or services or to do their jobs. We have adequate technical, physical, organizational, electronic and process security measures to protect the personal data you provide us against unauthorized or illegal processing and against accidental loss, damage or destruction. However, where we ask you to choose a password to access certain parts of our Platform, you are responsible for choosing a secure password and for keeping it secret. We recommend that you choose a password you don’t already use for other websites and don’t share it with anyone.
Retention of your information
We only keep your information for as long as necessary for our purposes and, in particular, to protect us in the event of legal action (for example, information relating to a contract with you will be kept for the duration of the contract and for ten years thereafter. ). After this deadline, they will be deleted or in some cases made anonymous. If we have requested your consent to process your personal information and we have no other legal reason to continue with such processing, in the event that you subsequently request the withdrawal of your consent we will delete your personal information.
If you ask us to stop sending you direct marketing communications, we will keep a record of your request and your contact details to ensure that your request is honored.
Your choices
You have the right to request access to any personal information about you that we keep in our archives, the correction of any inaccuracies and the updating of any outdated information. In some circumstances, you have the right to request the deletion of your personal information or a restriction of its use.
In some cases, you have the right to object to the processing of your personal information by us. In particular, you can ask us to stop sending direct marketing communications at any time (however please note that we may continue to send you communications relating to the service – that is, non-marketing – such as email updates on the status of the ‘order). If you wish to exercise any of these rights, please write to us.
You can unsubscribe from receiving email marketing communications at any time by sending an email to our address.
If you have any concerns about how we use your information, please contact us first at the contact details and we will do our best to resolve your submissions. After reviewing what has been indicated to us, we will reply in writing within a reasonable time with our proposed corrective action. If you think that we have treated your personal information in an unlawful way or that it violates your rights, you also have the right to lodge a complaint with the European Data Protection Authority established in the place of your residence or work, or the place where the treatment took place.